45-Day Returns Guarantee
Try our coffee machines risk-free for 45 days. Not satisfied? Return them for a full refund—no questions asked.
Our Promise: Risk-Free Trial
At CupAddict, we understand that choosing coffee machines is a significant decision. That's why we offer a 45-day money-back guarantee on all coffee machine purchases. We want you to be completely confident in your purchase, and if our coffee machines don't meet your expectations, we'll make it right.
This isn't just a return policy—it's our commitment to your satisfaction. Take a full 45 days to try our coffee machines in your everyday life. If they're not perfect for you, simply return them for a complete refund.
Why Our 45-Day Guarantee is Different
No Questions Asked
Don't like them? That's reason enough. No explanations required.
Full Refund
100% of your purchase price back. Every penny.
Free Return Shipping
We provide a prepaid return label. No cost to you.
Fast Processing
Refund processed within 7-10 business days of receiving your return.
How the 45-Day Trial Works
Order Your Coffee Machines
Choose the coffee machines that best fit your needs and place your order. Your 45-day trial begins when you receive them.
Try Them in Your Daily Life
Use your coffee machines every day for up to 45 days. Test them at home, in restaurants, during conversations, watching TV—anywhere and everywhere you'd normally wear them. This is your opportunity to make sure they're the right fit.
Love Them or Return Them
If you're happy with your machine, enjoy every cup! If not, simply contact us within 45 days and we'll send you a prepaid return shipping label.
Email us at info@cupaddict.com to initiate a return.
Get Your Full Refund
Pack up your machine with all accessories and the original packaging, attach our prepaid label, and drop it off at any USPS location. Once we receive it, we'll process your full refund within 7-10 business days.
What's Covered
Eligible for Return
- All coffee machine devices purchased from CupAddict
- Products returned within 45 days of delivery
- Items in original condition with all accessories and packaging
- Normal wear from testing and use is acceptable
✗ Not Eligible for Return
- Coffee pods, capsules, and other consumables
- Opened cleaning or descaling supplies
- Products damaged by misuse or neglect
- Returns initiated after 45 days from delivery date
Common Questions
Do I need to provide a reason for returning?
No. This is a no-questions-asked return policy. If you're not satisfied, that's all we need to know. While we appreciate feedback to improve our products, it's completely optional.
Who pays for return shipping?
We do! We'll provide you with a prepaid USPS return label. There is absolutely no cost to you for returning the product.
How long does it take to get my refund?
Once we receive your return and verify it's in acceptable condition, we'll process your refund within 7-10 business days. The refund will be issued to your original payment method.
What if I want to exchange for a different model?
Absolutely! Contact us before returning your current coffee machines. We can help you select a better model and coordinate the exchange. You can also return your current device and place a new order separately.
Can I return after 45 days?
The 45-day return period is firm for refunds. However, all our coffee machines come with a manufacturer's warranty (1-3 years depending on the model) that covers defects and malfunctions. If you experience issues after 45 days, contact us about warranty service.
Why We Offer This Guarantee
We know that choosing a coffee machine is personal. The right machine depends on your taste, your routine, and how hands-on you want to be — and you can't fully judge that until you've lived with it for a few weeks. That's why we give you 45 full days to brew, experiment, and decide. We're confident in every machine we sell, and we want you to be too.
Ready to Try Risk-Free?
Find your perfect coffee machine with zero risk. Start your 45-day trial today.